Why I Wrote a Book

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I was on a plane flying back from a public media conference in Chicago when the idea started to settle deep into my mind. Like a rogue bramble that nestled…

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Help, I’m Drowning!

When I am asked to present at conferences, it's most often related to social media, our ambassador program, or other digital efforts. And while I love sharing knowledge and experience…

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What’s To Come

Typically with the dawn of a new year, I start thinking about resolutions and goals. This year, however, I'm just too daggone busy to construct lofty goals and think of…

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